At BaddieCart_KE, we care about your privacy. This policy explains how we collect, use, and protect your personal information when you interact with our store.



1. Information We Collect

When you use our website or make a purchase, we may collect the following information:
• Your name
• Phone number
• Email address
• Delivery address
• Payment details (processed securely via third-party platforms)
• Social media handles (when interacting with us via Instagram or WhatsApp)



2. How We Use Your Information

We use your personal information to:
• Process and fulfill your orders
• Send you order updates or delivery info
• Respond to your questions or customer service requests
• Improve our store and your shopping experience
• Share updates on new products, promotions, or store news (only with your permission)



3. Sharing Your Information

We do not sell, rent, or trade your personal data with anyone.
We only share your information with:
• Delivery partners (to get your order to you)
• Payment service providers (for secure transactions)
• Platforms we use for marketing or store operations (under secure agreements)



4. Data Protection

We take reasonable steps to protect your data from unauthorized access or misuse.
Your payment details are processed via trusted, secure payment gateways - we do not store your card or M-Pesa PINs.



5. Cookies

We may use cookies to:
• Save your preferences for future visits
• Help us understand how customers use our site (analytics)

You can choose to disable cookies through your browser settings if you prefer.



6. Your Rights

You have the right to:
• Access or update your personal information
• Request deletion of your data (where applicable)
• Opt out of promotional messages at any time by clicking “unsubscribe” or messaging us directly



7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.



8. Contact Us

If you have any questions about this policy or how we handle your data, please contact us at:
• Email: [email protected]
• Instagram DM: @baddiecart_ke